Messaging Opt-In Policy
Keyword and email campaigns
Attendees opt in to SMS by texting START to (507) 585-3620. Attendees opt in to email by submitting an event sign-up form with their email address and checking an explicit opt-in checkbox.
All opt-in flows
SMS-only: an attendee texts START to (507) 585-3620. Relay records that keyword consent and replies with onboarding instructions and a private event-page link.
Web/email signup: an attendee submits the public sign-up form, enters an email address, and checks an opt-in box agreeing to receive event recap access links, recap status updates, service notices, and support messages by email. The private event link is then emailed to that address. The same form separately discloses capture processing for submitted content.
Web chat: an attendee opens the authenticated web chat from a private magic link. The web chat uses the same START, STOP, HELP, LINK, and SKIP command logic as SMS. If the attendee has not opted in, they must opt in before event messaging continues.
Hybrid SMS-to-web: an attendee may start by SMS and then use the private web link to select sessions, upload captures, review items, or generate recap files. SMS opt-in covers event recap text messages; web forms separately disclose capture processing where files, notes, photos, or voice memos are submitted.
Opt-in disclosure
By texting START, you agree to receive event recap messages from Relay by William Thomas Digital Inc. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help. See https://w-td.com/privacy and https://w-td.com/terms.
What subscribers receive
Subscribers receive event setup messages, private access links, upload and review reminders, session follow-ups, recap readiness messages, and support replies related to Salesforce Connections 2026.
Opt-out and help
Reply STOP to stop SMS messages. Reply HELP for help. Opt-out requests are honored promptly.
Canada messaging requirements
Canadian recipients receive SMS or email messages only after express opt-in consent. Each commercial electronic message identifies Relay by William Thomas Digital Inc and includes contact information and an unsubscribe path. SMS recipients can unsubscribe by replying STOP. Email recipients can withdraw consent by contacting privacy@wtd.inc.
Consent records
Relay records SMS and email opt-in and opt-out events with timestamp, channel, consent scope, source, and disclosure version so consent can be audited.
Retention
Raw attendee captures are normally retained for up to 90 days after the event, generated recap artifacts for up to 180 days after the event, account/contact/support records for up to 24 months, and consent, unsubscribe, delivery, and audit records for up to 5 years or longer if needed to establish or defend legal rights. Attendees may request earlier deletion by contacting privacy@wtd.inc.
Public URLs for verification
Terms: https://w-td.com/terms
Privacy: https://w-td.com/privacy
Contact
William Thomas Digital Inc
219 Dufferin, Suite 200a, Toronto, Ontario, Canada M6K 3J1
Privacy: privacy@wtd.inc
Support: hello@wtd.inc
Greg Elliott: 4165083545